Schoolcraft program code #1YC.00256
This program prepares students for the modern information technology environment where technicians and administrators are expected to be responsible for much more than just troubleshooting computer problems. In addition to a firm basis in computer hardware and software skills, students will gain technical proficiency in operating systems, networking, and cybersecurity, while also learning how to communicate with and support users in a business environment.
Students who satisfactorily complete the program requirements qualify for a certificate of program completion.
Program Outcomes
- Provide installation and upgrade of hardware and software
- Validate computer system functionality using troubleshooting and problem-solving methods
- Support computer systems and users
- Demonstrate understanding of TCP/IP and OSI models and related protocols
- Configure network infrastructure devices and services
- Utilize current techniques to secure systems and networks
- Validate network functionality using troubleshooting and problem-solving methods
Related Program Opportunities
See Additional Computer Information Systems Programs
Career Information
Explore career choices, wages, job opportunities and more: Career Coach - Computer Information Systems: Computer and Network Technology Certificate
Creating Your Academic Plan
Not all courses are offered each semester. Students should work with an academic advisor to develop a schedule that will work for them.